1) Operation hours to receive goods are from Monday to Sunday.
2) Delivery instructions
- *Rates above are in RM, fuel surchage has been included; our company makes irregular rates adjustment according to market conditions; delivery fee must be prepaid.
- *Commercial invoice should be provided to us by the sender, otherwise we will reprensent the company. Any report causes such as lost of goods will be bear by sender.
- *Maximum compensation is RM200/consignment. For additional coverage, please purchase insurance by yourself or purchase our safe cargo insurance "Skycover".
- *Every additional KG if less than 1KG will be charge at 1KG, We use actual weight and volumetric weight to determine your shipping fees, depending on which is higher. Volumetric weight = (Length * Width * Height cm) / 6000
- *Rates does not include local tax, ODA delivery charges, penalty and return fees caused by recipient, disposal fee, if recipient refuse to pay these fees therefor shipper will be responsible for these fees.
- *The items that our company refuses to accept are: counterfeit, liquid, powder, food, fresh, medicine, flammable, explosive, corrosive, optical disc, arms and other international air transport association (IATA) restricted items.
- *The above shown is price for normal goods, please contact us for the price of sensitive goods.
- *Please confirm the courier channel when shipping, cost and consequences of the sensitive goods will be bear by the sender
3) Please indicate the courier channel when delivery.
4) Please make sure fragile goods are well package by your sender, any damaged spotted upon receiving sender is fully responsible
5) If goods are lost the compensation will be 5 times of your air freight fees and the maximum compensation will RM200/consignment.